Where are you located?
We are located at 8 Federal Street, Greenfield, MA, across the street from Greenfield Savings Bank and next door to the Pushkin Gallery. We're less than two blocks from the JWO Transit Center (Amtrak and bus service).
What are your hours?
Wednesday 11am - 1pm; 2pm - 6pm. Thursday 2pm - 6pm. Friday 11am - 6pm. Saturday 10am - 7pm. You must wear a mask to shop. Please observe distancing. We offer curbside pickup for online pre-orders and local Greenfield delivery.
What is the process for curbside pickup?
After you place your online order, you will receive an email or text confirmation when your order is ready to be picked up. Your order will be packaged, labeled, and stowed on the labeled shelf to the right, just inside the store. You MUST wear a mask for pickup.
Where do I park?
There is metered parking a half block away on Federal Street, and also just around the corner on Main Street. Our closest town parking lots are located here. Greenfield also has a public parking garage, located here. Greenfield offers free parking on Saturdays.
If you’re arriving by bike, we have a bike rack right in front of our store.
Do you sell your books online?
Yes, and we are adding more books each week! You can buy online directly from us here. We also have a Bookshop page for books we like that we might not carry in our store.
How do I know if a book is used or new on your website?
We have a limited selection of new titles, and online, they will always have a price point ending in a "9" ($19.99, $15.49, etc.). We also try to mark them as new titles in their product descriptions (in-store they are priced as marked). Our used books' prices end in "0" or "5" ($5.00, $3.75) and are generally less than our new titles. Our value books have prices ending in .97 -- these are never-owned books that may be marked with a slash or dot at the top or bottom of the book's spine.
Do you sell audiobooks?
We are pleased to partner with Libro.fm to provide digital audiobooks to our customers. Learn more here: https://libro.fm/federalstreetbooks
Do you sell books on consignment?
We sell books from local authors (Greenfield and parts of Franklin County) on consignment. We also support local musicians and artists when possible. Contact us for more information.
Do you host author events?
Events remain suspended in light of COVID-19 guidelines.
Do you buy books to resell/accept trade-ins?
PLEASE REVIEW OUR GUIDELINES. We accept select titles for cash, credit, or donation (view our wish list here). Please note we have limited space for donations and limited budget for cash or credit. PLEASE read our sales and donations policy here.
Appointments are required for more than 10 books per customer per week. Contact us to set up an appointment.
Do you take book donations/can I drop books off at your store?
We have limited space and do not accept walk-in donations for more than 10 books per customer per week. Please review our wish list here. (Please don't leave books outside the store. They will become damaged or will be viewed as litter/blocking the sidewalk.) Donate to the various Little Free Library stations around town, or recycle!
What is your returns policy?
We will credit in-store returns in good condition made within 3 days with receipt via original method of purchase (cash, card, store credit). With no receipt, or after 3 days, return requests will be treated as trade-in/buyback for resale (see above), at our discretion. $1 sale books are not eligible for return - final sale only.
I have store credit -- can I use it?
Yes! Purchased gift cards are equivalent to cash and can be used for in-store and online purchases of all titles. Store credit from trade-ins (noted on our business cards with the date of credit issued) can be used for in-store purchases of used books. Trade-in store credit cannot be used to purchase new or value (not used) titles. Contact us with any questions.
We do not sell your personal information to anyone.